We want our service to be crystal clear, here are some useful pieces of information we're often asked -
We're confident you'll fall in love with your new goodies.
But just in case, it's good to know we offer no fuss returns.
Simply send your item back in it's original packaging for a full refund or exchange.
Regarding wedding stationery, we will always send you a PDF proof to check before printing. Therefore it is your responsibility to check all spellings and grammar. We are happy to issue refunds or replacements based on damage but not for typos!
We are based in the UK but can arrange international postage, just ask for a specific quote.
We are dedicated to using environmentally conscious materials.
All our paper and card is FSC and ECF certified and we use unbleached cotton for our cushions. All our postal packaging is either made from recycled card and often repurposed from boxes we receive.
All our wares are made by established UK manufacturers who echo our ethos of quality craftsmanship, fair and eco-friendly production. We're proud to have forged good relationships with cherry-picked factories, doing our bit to support British industry. Working with local suppliers is also another neat way we keep our carbon footprint in check.
Fine bone china is actually stronger than most other ceramics,
despite its delicate appearance. That's why it is a traditional wedding gift, to be cherished for many years. To make your purchase perfect for busy modern lives, we also ensure it is microwave and dishwasher proof.